Head Barista

4d4 days ago

Industry Beans

Fitzroy, AU · Full-time · A$70,000 – A$85,000

About this role

We are looking for experienced Head Baristas to lead our team in our Fitzroy venue. The right person will be passionate, technically skilled, and have a strong work ethic, with the ability to lead a barista team to deliver the ultimate customer experience. You’ll ensure the quality and service of coffee is consistently to Industry Beans’ high standards.

This role involves developing, training, and managing a team of baristas while overseeing daily operations during shifts, including organizing breaks and approving timesheets. You’ll manage the coffee program by liaising with the roastery, implementing recipes, and maintaining service standards. Responsibilities include technical standards for espresso extraction, milk steaming, machine maintenance, and quality control through sensory evaluation.

Work with a leading specialty coffee roaster with an innovative approach to coffee and food. Be supported by an award-winning roasting team, strong senior management, and involved owners. Lead a passionate, experienced team in a secure full-time role.

Grow within an exciting and fast-moving company with attractive remuneration and incentives. Enjoy generous benefits and discounts, up to $300 Health and Wellness allowance, training and development opportunities. Benefit from an inclusive and supportive culture.

Requirements

Customer-focused approach to specialty coffee
Minimum of four years’ experience as a head barista in specialty coffee
Strong experience developing and managing a team to deliver high-quality, consistent coffee
Expertise across multiple machines, brew methods, and extraction profiling
Excellent latte art skills with the ability to train others
Troubleshooting, problem-solving, and equipment maintenance skills
Ability to maintain quality and speed during high-volume service periods
Confident front-of-house presence, complaint resolution skills, and brand representation

Responsibilities

Develop, train, and manage a team of baristas
Manage the coffee program including liaising with the roastery, implementing recipes, and maintaining service standards
Lead daily operations during shifts including organizing breaks and approving timesheets
Maintain technical standards for espresso extraction and milk steaming to ensure consistent, high-quality coffee
Oversee machine and grinder maintenance, troubleshooting, and calibration to protect equipment and coffee quality
Conduct quality control through sensory evaluation and cup tasting to identify extraction faults
Manage retail offerings and ensure visual merchandising is maintained at a high standard
Deliver an outstanding hospitality experience through barista craftsmanship and customer engagement