Barista

1w1 week ago

Eataly

Toronto, CA · Full-time · C$36,000 – C$36,000

About this role

Eataly is the world’s largest artisanal Italian food and beverage marketplace where guests eat authentic Italian food, shop high-quality products, and learn through classes. A Barista creates and serves specialty hot and cold beverages according to Eataly’s recipes and guests’ requests. Baristas provide high-quality, fast-paced service across multiple QSR counters.

Baristas prepare authentic Italian espresso, coffee, and café drinks while providing exceptional service with product details like coffee blends. They set up stations, replenish displays separating allergens, ensure FIFO standards, and weigh or grind coffee beans to specifications. They operate POS systems accurately and clean work areas per health standards.

Baristas report to the QSR General Manager and Assistant, working across counters serving pastry, gelato, pizza, and Italian delicacies. They maintain a calm demeanor during high-volume periods in a vibrant marketplace environment. Flexibility is key with onsite shifts including early mornings, evenings, and weekends.

Growth opportunities include classes on products and Italian cuisine, plus perks like free family meals and Eataly discounts. The role offers comprehensive benefits and a commitment to a harassment-free workplace. Join a team passionate about authentic Italian experiences.

Requirements

Knowledgeable and enthusiastic about coffee, tea and drink preparation, and product
Outstanding communication and guest service skills
Ability to perform simple mathematical calculations and follow directions for all production
1+ year barista experience on a manual espresso machine preferred
Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Dexterity for rapid and consistent espresso creation

Responsibilities

Prepare and serve authentic Italian espresso, coffee and other café drinks at multiple counters
Provide guests with exceptional service and product details, such as coffee blend or preparation description
Set up stations and replenish displays neatly including separation of allergens
Ensure all items are dated and following First in First Out (FIFO) standards
Weigh, grind or pack coffee beans for guests according to their specifications
Operate the Point of Sales (POS) system ensuring accuracy of cash drops
Clean and sanitize work areas in accordance with health agency standards
Work across all QSR counters serving pastry, gelato, pizza and other Italian delicacies