Barista

1w1 week ago

Origin Coffee

Edinburgh, GB · Full-time · £22,000 – £27,000

About this role

As a Barista you will be responsible for delivering an exceptional coffee experience, upholding quality standards, and creating meaningful customer interactions. Your role is integral to ensuring every cup of coffee reflects commitment to provenance, seasonality, and transparency. This high-volume, public-facing position supports the retail team in achieving operational excellence.

Prepare and serve high-quality coffee ensuring consistency in flavour, presentation, and service while following brewing recipes and techniques. Engage with customers to educate, inspire appreciation for speciality coffee, and provide personalised recommendations. Maintain a clean, organised workspace supporting seamless daily operations.

Uphold health and safety, food safety, and hygiene standards in a welcoming environment. Act as an ambassador for brand values, ethos, and sustainability while contributing to store aesthetics and retail displays. Participate in events, activations, and home enthusiast courses to deepen customer engagement.

Collaborate with the retail team to drive efficiencies, improve workflows, and enhance customer experience. Seek opportunities to develop skills through training and feedback for continuous improvement. This role offers passionate coffee enthusiasts a chance to build foundational skills into professional expertise.

Requirements

Passionate about coffee, hospitality, and delivering world-class customer experiences
Experience in a coffee or hospitality setting with understanding of coffee preparation techniques
Experience working in a fast-paced coffee environment managing high volume tasks and interactions
Strong communication and customer service skills to engage and educate customers
Ability to manage workflow efficiently multitasking while maintaining quality and composure
Collaborative and adaptable thriving in a dynamic environment
Detail-oriented ensuring precision in coffee preparation and service
Comfortable operating coffee equipment and troubleshooting minor technical issues

Responsibilities

Deliver outstanding coffee and service ensuring every customer leaves with a memorable experience
Maintain consistency in coffee quality adhering to high standards and recipes
Engage with customers to share knowledge and inspire appreciation for speciality coffee
Prepare and serve high-quality coffee ensuring consistency in flavour, presentation, and service
Maintain a clean, organised, and efficient workspace for seamless operations
Support stock management and ensure products are well presented
Uphold health and safety, food safety, and hygiene standards
Act as an ambassador for brand values, ethos, and commitment to sustainability