About this role
Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. Monitor total department conditions and follow through to maintain standards.
Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day. Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales. Maintain customer service area and equipment in a clean and appealing manner.
Assist in supervision and direction of department personnel to ensure quality customer service. Delegate job assignments and responsibilities to associates in accordance with duty rosters. Write department schedules, coordinating requests and bids with business needs.
Work cooperatively in high paced and sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational and cooperative manner. Present oneself professionally with clear communication in all customer and partner interactions.
Requirements
- Willing and available to work weekends and holidays as needed
- Effective written and oral communication skills
- Trained and certified barista
- Able to calmly, courteously, and tactfully handle stressful situations
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Past work record reflects dependability and integrity
Responsibilities
- Increase sales through effective marketing and merchandising of products in the Department
- Assist in supervision and direction of department personnel to ensure quality customer service
- Delegate job assignments and responsibilities to associates in accordance with duty rosters
- Order and maintain stock and supplies, monitoring conditions and appearance throughout the department
- Monitor code dates and product rotation, removing out of code product
- Write department schedules, coordinating requests and bids and business needs
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day
- Execute and adhere to all Starbucks programs, policies and promotions
Similar roles

Head Barista
31m31 minutes agoHappitat Adventure Parks
AU · Full-time · A$65,000 – A$85,000

Head Barista
4h4 hours agoIndustry Beans
Fitzroy, AU · Full-time · A$65,000 – A$85,000

Head Barista
4h4 hours agoIndustry Beans
Sydney, AU · Full-time · A$70,000 – A$90,000

Head Barista
4h4 hours agoCornish Bakery
Taunton, GB · Full-time · £27,000 – £27,000
