
About this role
The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They develop a positive environment for customers and staff while providing consistently fast, efficient, and friendly service. The role upholds the reputation and integrity of the PJ’s brand in every interaction.
Baristas prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction. They proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience. Cash handling procedures are followed accurately at all times.
The position ensures the store offers excellent customer service through staff operations and physical upkeep. Daily shift checklists and par levels help maintain sanitary, safety, and aesthetic requirements for interior and exterior areas.
Individuals attend training sessions designed to increase coffee knowledge and work skills. They apply that knowledge directly to operations with a demonstrated commitment to growth and advancing into larger roles within the company.
Requirements
- Barista experience is OK but not required; training provided in PJ’s methods
- Outgoing and engaging personality
- Enthusiasm for social media is a plus
- Exceptional communication and relationship-building skills
- Ability to multi-task and work in a fast-paced environment
Responsibilities
- Present a positive image of PJ's to customers and coworkers
- Proactively suggest new beverages, drink enhancements, snacks, and pastries
- Prepare all beverages and food to meet PJ’s Coffee specifications
- Follow cash handling procedures accurately
- Maintain daily shift checklists to meet sanitary, safety, and aesthetic requirements
- Alert management to operational needs, equipment failure, and necessary improvements
- Attend training sessions to increase coffee knowledge and apply skills to operations
Benefits
- Free food & snacks
- Free uniforms
- Training & development
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