Barista Supervisor

5w1 month ago

Lowes Foods

Lexington, US · Full-time · $28,000 – $35,000

About this role

This role is responsible for supervising and ensuring that service, store standards, and merchandising programs are met within the coffee department. You will provide guests with prompt friendly service, fresh roasted coffee, quality beverages, and products in a clean atmosphere.

Day-to-day duties include achieving budgeted sales and profit targets while maintaining daily, weekly, and period financial reports. You will operate the department according to merchandising and operational guidelines, including managing proper inventory levels of product and supplies.

You will provide guidance, orientation, training, and performance feedback to ensure hosts are properly trained in product preparation and guest engagement meets service standards. The role also involves performing product preparation, receiving, stocking, rotating, and guest service to achieve standards.

This position offers the opportunity to develop leadership skills within a supportive grocery store environment. You will work closely with store management and merchandisers to maintain department labor budgets and scheduling standards.

Requirements

Friendly, engaging, and outgoing personality.
Ability to work well with guests and coworkers.
Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
Ability to read and understand information and direction.
Ability to supervise, train, and develop people.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Possess effective communication, guest service, and selling skills.
Ability to bend, kneel, and stand for extended periods of time.

Responsibilities

Ensure guests receive friendly, engaging service from staff by providing guest demonstrations and samples using brewing and roasting equipment.
Achieve budgeted sales and profit; maintain daily, weekly, and period financial reports.
Operate the department in accordance with merchandising and operational guidelines and programs, including proper inventory levels of product and supplies.
Provide guidance, orientation, training, and performance feedback to ensure hosts are properly trained in product preparation and guest engagement meets service standards.
Perform product preparation, receiving, stocking, rotating, and guest service to achieve standards.
Perform cleaning tasks and sanitation and maintain safety throughout the department in accordance with Lowes Foods standards.
Maintain department labor budget and scheduling standards.
Ensure PA announcements are performed on schedule.