Barista

4w1 month ago

Too Sweet Cakes

Paradise Valley, US · Full-time · $32,000 – $32,000

About this role

We're hiring Baristas for our upcoming Paradise Valley location, scheduled to open in Fall 2026. This isn't a typical grab-and-go coffee shop position—our guests expect thoughtful service, genuine hospitality, and an elevated experience every time they visit.

As a Barista, you'll be the face of the brand and often the first and last impression for every guest who walks through our doors. You'll prepare beverages, educate customers about our products, maintain a welcoming environment, and help create a memorable experience that keeps guests coming back.

You'll work collaboratively with fellow team members to deliver an exceptional guest experience, supporting coworkers during busy periods and maintaining a positive team environment. We're looking for people who naturally enjoy connecting with others, take pride in their work, and are excited to learn about specialty coffee and the products we serve.

Before opening, you'll participate in onboarding and training, learn company service standards, and assist with café setup and grand opening events. This is a chance to be part of something from the beginning and help create an exceptional guest experience from day one.

Requirements

Previous experience in coffee, food service, retail, hospitality, or another customer-facing environment preferred
Specialty coffee experience is a plus, but not required
Genuine passion for hospitality and creating memorable customer experiences
Strong communication and interpersonal skills
Comfortable learning and discussing products with confidence and enthusiasm
Ability to multitask and maintain composure during busy periods
Demonstrates professionalism, reliability, and accountability in all interactions

Responsibilities

Deliver exceptional, attentive customer service to every guest and create a welcoming environment by greeting guests warmly and engaging authentically
Prepare and serve coffee, espresso beverages, and other menu items according to company standards, maintaining consistency, quality, and presentation
Develop strong knowledge of coffee, food offerings, and retail products and confidently educate guests about products, ingredients, and preparation methods
Operate the POS system accurately and efficiently, process transactions, handle cash, and follow cash management procedures
Receive and organize inventory deliveries, rotate stock, and maintain product availability throughout shifts
Maintain cleanliness and organization throughout the café, including customer-facing and back-of-house areas, and follow opening, closing, and daily operational procedures
Participate in pre-opening onboarding, training, beverage preparation practice, and customer service workshops, and support grand opening events and launch activities
Build relationships with regular customers, anticipate guest needs, and handle customer questions, concerns, and feedback professionally