
About this role
We are looking for enthusiastic, friendly people to join our awesome team as Costa Baristas, delivering Costa’s finest quality coffee and exceptional customer service. You’ll play a key role in transforming the UK’s rest stop experience at the Cherwell Valley Services.
Your day will involve greeting customers with a warm welcome, processing orders efficiently, and producing a range of toasties and barista-quality drinks. You’ll also replenish displays, keep the store clean and welcoming, and resolve customer enquiries with a customer-centric mindset.
Our team thrives on a culture of togetherness and teamwork, leaving customers with a memorable experience worth returning for. We look for individuals who can switch gears effortlessly, staying focused and productive whether the pace is high-energy or quiet.
We offer fantastic development opportunities including funded qualifications, and our commitment to inclusivity means we welcome applications from all backgrounds. We’ve even been recognised in the Sunday Times Best Places to Work in 2024 and 2025.
Requirements
- Thrives in fast-paced, high-energy environments while staying focused in quieter, independent settings
- Adaptable and self-motivated with a dynamic approach to changing pace
- Friendly and welcoming demeanor with a customer-centric mindset
- Ability to follow brand standards and deliver consistent quality
- Team player who contributes to a culture of togetherness and teamwork
- Willingness to work varying shifts between 7am and 11pm, including weekends
Responsibilities
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista-quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Leaving our customers with a memorable experience worth coming back for
Benefits
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits including sick pay, enhanced family friend benefits, and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
- Flexible working arrangements including adjusted hours, compressed schedules, or fixed shift patterns
- Recognised in the Sunday Times Best Places to Work in 2024 and 2025
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