About this role
OTO Development is pleased to announce a wonderful opportunity for an experienced Barista at their property. Current pay is $15.00 per hour, plus tips, with a scale of $10.84-$20.24/hour depending on state/market. Previous Starbucks experience is a plus for this role.
Most days involve delivering legendary customer service with a customer-comes-first attitude, connecting with customers and discovering their needs. Act with integrity, honesty, and competence while promoting the property's culture, values, and mission. Adhere to recipe, presentation, cash management, health, safety, and sanitation guidelines.
Contribute to a positive environment by recognizing changes in coworkers’ morale and performance, communicating them to supervisors. Assist with training new team members and maintain a clean, organized workspace for easy access to resources. Stay calm during high volume or unusual events to uphold standards and set a positive example.
Continually review the store’s environment to identify problems, concerns, and opportunities. OTO Development offers medical insurance options, dental and vision insurance, 401k with company match, paid time off, tuition assistance, and travel discounts. The role requires little to no travel outside the property.
Requirements
- Must be at least 18 years old
- High school diploma or equivalent
- Strong customer service in retail and/or hospitality knowledge
- Strong problem solving and organizational skills
- Learn quickly, build relationships, and communicate effectively
- Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods
Responsibilities
- Act with integrity, honesty and competence—promoting the culture, values and mission of the property
- Deliver legendary customer service by having a customer-comes-first attitude—connecting with the customer, discovering the customer’s needs, and responding to those needs
- Contribute to a positive environment by recognizing changes in coworkers’ morale and performance and communicating those changes to the supervisor or manager
- Assist with the training of new team members
- Maintain a clean and organized workspace so that coworkers can locate resources and products
- Maintain calm demeanor during periods of high volume or during unusual events to continue operational standards
- Follow all cash management policies
- Adhere to all recipe and presentation standards
- Follow health, safety and sanitation guidelines for all products
Benefits
- $15.00 per hour, plus tips
- Medical insurance options
- Dental and vision insurance
- 401k with company match
- Company provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
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