Barista/Cashier

4w1 month ago

Cole Hospitality

McLean, US · Full-time · $30,160 – $40,560

About this role

The Barista/Cashier is responsible for making quality beverages, generally specialty coffee and hot beverages, preparing food orders, working the POS, and maintaining the store presentable to guests by cleaning and restocking. All tasks must be done quickly and efficiently while providing excellent customer service to our Paul guests.

Day-to-day duties include preparing and serving coffee, tea, and other beverages while maintaining brand and quality standards, as well as preparing food orders for guests. You will properly handle and maintain all equipment, respond to orders, questions, concerns, and customer complaints in a professional manner.

This position is part of Cole Hospitality, a woman- and minority-owned hospitality management firm that values hard-working individuals. The environment is fast-paced and challenging, requiring the ability to set and handle multiple priorities while adapting to changing situations.

Cole Hospitality offers a range of career paths from baristas to store managers and beyond. As the company grows locally, team members are recognized as key to success and are empowered to take charge of their future within the organization.

Requirements

High School Diploma or GED
Ability to read, write, and speak English proficiently
Previous experience in retail, hospitality, and/or customer service preferred
Strong communication and interpersonal skills with ability to work across functional groups positively and collaboratively
Ability to handle large work volumes requiring high accuracy and be highly organized
Detail-oriented with a strong work ethic
Ability to set and handle multiple priorities, adapt to changing situations quickly, and follow instructions and schedules
Able to work in a fast-paced, challenging environment

Responsibilities

Prepare and serve coffee, tea, and other beverages while maintaining brand and quality standards
Prepare food orders for guests
Properly handle and maintain all equipment
Respond to orders, questions, concerns, and customer complaints in a professional and efficient manner
Maintain brand standards and customer service
Provide guests with support to navigate questions and understand menu offerings
Observe and practice relevant health and safety standards
Clean and maintain coffee equipment in accordance with manufacturer standards

Benefits

Starting hourly rate plus tips estimated $150–$600 per pay period
Opportunity to grow within Cole Hospitality's expanding operation with diverse career paths
Be part of a supportive, woman- and minority-owned hospitality team