
About this role
The LifeCafe Lead is responsible for the overall operations and performance of a LifeCafe location, typically operating at lower monthly revenue volume. This hands-on leadership role ensures high-quality execution of menu items, team development, financial accountability, and outstanding member experiences.
Day-to-day, the LifeCafe Lead works in "The Zone," modeling execution, pace, food quality, and hospitality standards while leading the team in real time. They oversee front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies.
This role manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals. The LifeCafe Lead also hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture.
By maintaining a clean, safe, and compliant environment and proactively monitoring cleanliness, food safety, and security standards, the LifeCafe Lead cultivates a strong service culture. This position offers the opportunity to model business ownership and drive results within a supportive, member-focused environment.
Requirements
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Experience managing food service operations and leading a team
- Strong understanding of labor management, cost controls, and guest experience metrics
- High School Diploma or equivalent
- 2 years of management and leadership experience or a college degree in culinary or business
- Experience with fast casual restaurant or full service experience
- ServSafe (or equivalent) certification
- CPR/AED certification within 30 days of hire
Responsibilities
- Works in 'The Zone' modeling execution, pace, food quality, and hospitality standards while leading the team in real time
- Oversees front-of-house and back-of-house operations, including inventory, scheduling, payroll, and adherence to all LifeCafe systems and policies
- Manages key business drivers such as food and labor costs, tracks performance metrics, and takes action to meet financial goals
- Hires, trains, and develops team members, providing on-the-floor coaching and supporting a positive team culture
- Maintains a clean, safe, and compliant environment by proactively monitoring cleanliness, food safety, and security standards
Benefits
- Fully subsidized Life Time membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Medical, dental, vision, and prescription drug coverage (full-time)
- Paid time off including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Parental leave and adoption assistance
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