
About this role
We're looking for a Barista to join our team at BaxterStorey. On a daily basis you'll be serving coffee to staff members within the location and also support with food service in our restaurant. We're looking for a confident Barista who's got experience — not necessarily an expert in latte art, but the skill to produce great coffee is a must.
You'll delight our customers by greeting them in a friendly and professional manner, efficiently preparing and serving a variety of coffee beverages, teas, and other drinks using correct methods and equipment. You'll share the story of our menu, provide recommendations, and be aware of allergen procedures.
You'll need to be a team player, great with customers, organised and efficient with great timing and a can-do attitude. The pride in your workspace means maintaining cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules and COSHH standards.
We offer bespoke training and development opportunities, apprenticeships for all experience levels, and a supportive environment. For almost 20 years, we've created beautiful spaces, exciting menus and friendly teams — join us and be part of the food revolution.
Requirements
- Friendly, outgoing personality; a people person
- Great work ethic and an even greater smile
- Good listening and verbal communication skills
- Passion for delivering outstanding customer service
- Contagious passion for coffee, tea and customer service
- Ability to adapt to challenges with a solution-oriented perspective
- Some knowledge of food safety and sanitation practices
- Previous experience in a similar role, especially in food service, is often a plus
Responsibilities
- Delight our customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using correct methods, equipment and to our standards
- Share the story of our menu, provide recommendations to customers and be aware of allergen procedures
- Maintain cleanliness and organisation of the coffee bar and surrounding areas in line with cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
Benefits
- 28 days holiday including bank holidays plus your birthday off
- 24 weeks enhanced maternity leave and secondary carer leave
- Free meals on shift
- Bespoke training and development opportunities and apprenticeships for all experience levels
- Discounts available from Perkbox app, from high street shops to holidays and cinema
- Cycle to work scheme
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