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WSH Group

Cafe Manager

1w

WSH Group

Leeds, GB · Full-time · £34,000 – £35,000

About this role

We are looking for an experienced Cafe Manager to join the team at Benugo in John Lewis Leeds. The café is open 7 days a week, serving up freshly made sandwiches, scones, cakes and coffee. This role ensures smooth operations in a high-street cafe environment.

The Cafe Manager supervises, manages and motivates the team daily. They make sure the operation runs smoothly while ensuring the customers experience is always maintained to the highest standard. Continuous efforts focus on improving sales and service.

Support and manage team performance through ongoing evaluations, listening, training, and mentoring. High levels of Food and Health & Safety must always be maintained. The role demands strong leadership in a busy cafe setting.

Benugo has built a culture of inclusivity and progression for all employees. Opportunities exist to develop and further your career within a fast-growing company. Benefits enhance work-life balance and employee wellbeing.

Requirements

  • Experienced in cafe management
  • Good food and beverage knowledge
  • Outstanding customer service skills
  • Strong leadership skills
  • Knowledge of Food and Health & Safety standards
  • Ability to improve sales and service
  • Team motivation and mentoring experience

Responsibilities

  • Supervise, manage and motivate the team
  • Ensure the operation runs smoothly
  • Maintain customer experience to the highest standard
  • Continuously work towards improving sales and service
  • Support and manage team performance through evaluations, training, and mentoring
  • Ensure high levels of Food and Health & Safety are maintained

Benefits

  • Free lunch on shift
  • Free tea and coffee at any Benugo location
  • Monthly allowance to use at any Benugo location
  • Life Assurance
  • Enhanced maternity and paternity leave pay
  • Company sick leave
  • Company annual leave
  • Employee discounts via Perkbox app and fitness providers
  • Access to Employee Assistance Programme and Mental Health First Aiders