Starbucks Coffee Shop Manager

3d3 days ago

Sage Hospitality

Denver, US · Full-time · $57,000 – $65,000

About this role

Plan and manage the Starbucks Coffee Shop to achieve customer satisfaction, quality service, compliance with corporate policies and regulations, while meeting financial goals. Responsible for short term planning and daily operations of the shop. Recommends promotional ideas and controls budgets for various areas.

Manage human resources to attract, retain and motivate employees through hiring, scheduling, training, development, coaching and counseling. Implement company programs and manage operations of the coffee shop to ensure compliance with SOPs, safety regulations and optimal guest service. Forecast, monitor and control budgets for labor, food, beverage costs to maximize revenue.

Join the Embassy Suites by Hilton Denver Downtown, a Silver LEED-certified gateway to downtown Denver's lively scene. Enjoy an un-conventional location, approachable upscale unexpected service, down to earth sustainability efforts. Team offers an environment focused on learning and development.

Be part of Sage Hospitality's culture of belonging, where team members serve with creativity and passion. Choose your next career adventure in a fast-paced hospitality setting with impact on hotel operations. Submit your resume and have fun where you work.

Requirements

More than two years of post high school education
Two to three full years of employment in a related position
Experience managing coffee shop or food and beverage outlets
Knowledge of SOPs and compliance with federal, state, local regulations
Ability to forecast and control budgets for labor, food and beverage costs
Skills in staff training, scheduling and performance reviews

Responsibilities

Manage human resources in outlets to attract, retain and motivate employees; hire, schedule, train, develop, empower, coach, counsel, and recommend discipline
Implement company programs and manage coffee shop operations to ensure compliance with SOPs, safety regulations and federal, state, local regulations
Forecast, implement, monitor, control and report on outlet budgets including labor, food, beverage costs, supplies and equipment
Respond to customer trends, needs, issues, comments and problems to ensure quality experience and enhance sales
Create, recommend and implement promotions, displays and ideas to capture in-house guests and local market
Monitor and control maintenance and sanitation of outlet areas and equipment to protect assets and ensure quality service