Coffee Shop Manager

3d3 days ago

SpartanNash

West Fargo, US · Full-time · $48,000 – $68,000

About this role

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation for supply chain customers, U.S. military commissaries, retail store guests, and Associates. This role leads day-to-day activities of department operations in a retail store. Ensure associates are trained, the department is fully staffed, operating at company standards, and meeting goals and key performance indicators.

Order and maintain inventory utilizing inventory control procedures to ensure product freshness and quality. Review and validate received orders for amount, quality, count, weight, condition, and store product in appropriate areas. Manage team completing stocking, production tasks, product quality, accuracy, date-sensitive rotation, and handle spoiled/damaged products per guidelines.

Maintain familiarity with all products in the department and store, including advertised items, special prices, coupon deals, and sales/rewards programs. Assure weekly and period Flight Plan communicated and executed to company expectations. Follow policies using tools/software for scheduling per forecasted guidelines, implement work schedules, labor/overtime control, and payroll expense.

Implement Our Winning Recipe and model core values/competencies. Responsible for department management including staffing, training, performance management, career development of associates. Develop and monitor department goals and forecasts, attend daily huddles, manager meetings.

Requirements

Experience leading retail department operations and meeting performance indicators
Knowledge of inventory control procedures for freshness and quality
Skills in validating orders and managing product storage
Ability to oversee stocking, production, rotation, and handling damaged products
Familiarity with store products, promotions, and rewards programs
Proficiency in scheduling tools, labor management, and payroll
Competency in team staffing, training, and performance management

Responsibilities

Lead day-to-day activities of department operations ensuring trained associates, full staffing, company standards, and meeting goals/KPIs
Order and maintain inventory utilizing inventory control procedures for product freshness and quality
Review and validate received orders for amount, quality, count, weight, condition, and store in appropriate areas
Manage team completing stocking, production, tasks for product quality, planning, accuracy, rotation, and handle spoiled/damaged products
Maintain familiarity with all products in department and store, know advertised items, special prices, coupon deals, sales programs
Assure weekly and period Flight Plan communicated and executed to company expectations and timeline
Implement work schedules, labor control, overtime control, and payroll expense for the department
Handle department management including staffing, training, performance management, and career development of associates