
Restaurant/Café Manager
1w1 week agoAccorCorpo
Gold Coast, AU · Full-time · A$76,515 – A$85,000
About this role
Accor is a world leader in the hotel industry, present in 110 countries with over 5,000 hotels and 10,000 restaurants and bars. The group offers a diversified ecosystem including luxury brands, mid-range options, lifestyle concepts, and entertainment venues. We seek passionate individuals for Restaurant or Café Manager roles across multiple locations.
As Restaurant or Café Manager, you will oversee daily outlet operations, ensuring team members greet and escort guests to tables while scheduling dining reservations. Train and monitor Food and Beverage Attendants to meet service standards, and manage all aspects of team performance and procedures.
You will maintain efficient point of sale systems, balance cash floats, and keep stock levels optimal while upholding cleanliness and security. Conduct daily briefings, complete log books, and report maintenance needs promptly to support smooth operations.
In this role, develop training plans, attend food and beverage meetings, and monitor manpower, payroll budgets, and profitability. Handle guest complaints courteously, assist with performance appraisals, and adapt to flexible rosters including evenings and weekends.
Requirements
- Strong communicator with well-developed stakeholder management
- Ability to balance multiple priorities and act with urgency while calm under pressure
- Possession of a valid RSA
- 5-star hotel background as Supervisor/Manager in food service field
- Exceptionally organised with ability to prioritise timelines and budgets
- Ability to work flexible roster including mornings, evenings, weekends, and public holidays
Responsibilities
- Ensure team members greet guests and escort them to tables
- Schedule dining reservations
- Train and monitor Food and Beverage Attendants to meet service standards
- Manage all team members in daily outlet operations
- Maintain approved service sequences and opening/closing procedures
- Operate point of sale cashiering system and balance till and cash float
- Maintain outlet stock levels, cleanliness, and security
- Conduct daily briefings and complete restaurant daily log book
Benefits
- Annual Base Salary: $76,515
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