Pilgrimage Café and Gift Shop Manager

1w1 week ago

Archdiocese of San Antonio

San Antonio, US · Full-time · $42,000 – $58,000

About this role

The Manager provides oversight of the Padre Margil Pilgrimage Center and its staff, including the café and gift shop as well as the POS system. This role also oversees the facility and vendors providing products and services, including cleaning contractors. Additional duties involve welcoming pilgrimage groups and developing spiritual programming.

Day-to-day responsibilities include monitoring employees, inventory, and the POS system in the café and gift shop. Oversee product and food inventory, orders, stock levels, and purchases while staying on budget. Coordinate maintenance, cleaning, and vendor management for the Pilgrimage Center and Pope Francis Center.

Interact with pilgrims by welcoming groups and individuals, answering questions, and advising on touch screen displays. Develop pilgrimage materials and resources while coordinating with youth and young adults. Ensure adherence to safety protocols and the organization's Code of Conduct.

Lead the team by monitoring productivity, providing performance evaluations, feedback, and mentorship. Set goals aligned with the organization's vision, track budgets, and report variances. Motivate staff through issue resolution and sound decision-making in a faith-based environment.

Requirements

Minimum of three (3) years working in a Catholic environment
Experience in operations and retail operations
Experience in managing vendors including selecting vendors and getting bids
Ministry experience in Religious education or Youth groups preferred
Experience with parish communications and development of materials for parishes and schools
Bilingual in English and Spanish preferred
Knowledge of and ability to operate a cash register/point of sales system
Ability to read and understand financial documents including profit and loss statements

Responsibilities

Provide on-site Café and Gift Shop oversight monitoring employees, inventory, and the POS system
Oversee product and food inventory and orders
Manage appropriate levels of stock and purchases while staying on budget
Oversee maintenance, cleaning, and vendors of the Padre Margil Pilgrimage Center and Pope Francis Center
Welcome pilgrims and pilgrimage groups, answer questions and advise on touch screen displays
Develop spiritual programming and pilgrimage materials and resources
Monitor team productivity and provide performance evaluations, constructive feedback, and mentorship
Set performance goals and deadlines, monitor budget, and report variances to senior managers