Barista Supervisor

44m44 minutes ago

KJ's Market

Waxhaw, US · Full-time · $38,000 – $48,000

About this role

To supervise and ensure our service, store standards, and merchandising programs are met. Provide guests with prompt friendly service, fresh roasted coffee, quality beverages and products in a clean atmosphere. Lowes Foods Store 291 Waxhaw, NC will open soon, packed with favorite concepts for the community.

Ensure guests receive friendly, engaging service from staff by providing guest demonstrations and samples using brewing and roasting equipment. Achieve budgeted sales and profit while maintaining daily, weekly and period financial reports. Operate the department according to merchandising and operational guidelines, including proper inventory levels of product and supplies.

Provide guidance, orientation, training and performance feedback to ensure hosts are properly trained in product preparation and guest engagement. Perform product preparation, receiving, stocking, rotating and guest service to achieve standards. Maintain department’s labor budget and scheduling standards while performing cleaning tasks and sanitation.

Work in a team-focused environment with coworkers, guests, Store Management and Merchandiser(s). Demonstrate ability to supervise, train and develop people in a fast-paced coffee shop setting. Join the excitement of a new store opening to deliver exceptional service and standards.

Requirements

Friendly, engaging and outgoing personality
Ability to work well with guests and coworkers
Ability to lift 25 lbs. consistently and 50 lbs. occasionally
Ability to read and understand information and direction
Ability to supervise, train and develop people
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Possess effective communication, guest service and selling skills
Ability to bend, kneel, and stand for extended period of time

Responsibilities

Ensure guests receive friendly, engaging service by providing demonstrations and samples using brewing and roasting equipment
Achieve budgeted sales and profit and maintain daily, weekly and period financial reports
Operate the department according to merchandising and operational guidelines including proper inventory level of product and supplies
Provide guidance, orientation, training and performance feedback to ensure hosts meet service standards
Perform product preparation, receiving, stocking, rotating and guest service to achieve standards
Perform cleaning tasks and sanitation and maintain safety throughout the department
Maintain department’s labor budget and scheduling standards
Ensure PA announcements are performed on schedule