Coffee Shop Manager

3d3 days ago

Aramark

Finchley, GB · Full-time · £35,000 – £35,000

About this role

Aramark UK are currently recruiting a Coffee Shop Manager to join our team working at Finchley Memorial Hospital. You will be working as part of a fantastic team, leading the team from the front and overseeing the operation. This is a permanent role working different shifts to include weekdays and weekends.

Manage daily operations of the coffee shop using Aramark systems to meet sales targets and maintain gross profit percentage. Monitor financial performance to ensure the site stays on track with business goals. Understand hospital clinic schedules to align coffee shop operations with peak times.

Lead a team of 7 staff, overseeing rotas, holiday planning, and professional conduct. Ensure excellent customer service by engaging with hospital staff, patients, and visitors. Build relationships with regular users of the facility to enhance customer experience.

Aramark UK are making a work life balance achievable whilst still working in hospitality with a world leading organisation. Join a talented team with fabulous career prospects, promotion from within, great training, and apprenticeship schemes. Access PerkBox for discounts and a comprehensive company benefits package.

Requirements

People management experience
Experience in a similar position
Experience leading teams in coffee shop or hospitality operations
Knowledge of sales targets and gross profit management in retail catering
Ability to manage staff rotas, holidays, and professional conduct
Proven customer service skills with diverse groups like staff, patients, and visitors
Familiarity with aligning operations to peak customer times in institutional settings

Responsibilities

Manage daily operations of the coffee shop using Aramark systems to meet sales targets and maintain gross profit percentage
Monitor financial performance to ensure the site stays on track with business goals
Lead a team of 7 staff, overseeing rotas, holiday planning, and professional conduct
Foster team development by encouraging growth and maintaining high standards
Ensure excellent customer service by engaging with hospital staff, patients, and visitors
Build relationships with regular users of the facility to enhance customer experience
Understand hospital clinic schedules to align coffee shop operations with peak times
Adapt services to meet the needs of both hospital staff and patients effectively

Benefits

Access to PerkBox including 100's of discounts on weekly supermarket shop and weekend treats
Company package including life assurance, pension contributions, generous holiday entitlement with option to buy more
Joining a talented team with fabulous career prospects and promotion from within
Great training provided along with apprenticeship schemes