Head Barista / Bartender

4w1 month ago

Empiria Group

GR · Full-time · €20,000 – €28,000

About this role

Empiria Group owns, manages, and operates luxury hotels and villas in Santorini, Paros, and the Peloponnese, members of The Luxury Collection and Design Hotels™ by Marriott International. The Head Barista / Bartender prepares and serves high-quality coffee, espresso beverages, cocktails, and drinks with consistency and exceptional presentation. Delivers warm, professional, personalized service while maintaining bar and café areas to highest cleanliness standards.

Daily tasks include welcoming guests warmly, engaging to understand preferences, and providing personalized beverage recommendations. Present beverage offerings knowledgeably, handle POS transactions accurately, monitor and restock inventory, and collaborate with the hotel team for smooth service flow. Ensure full compliance with health, safety, hygiene, and sanitation standards during peak periods.

With over 30 years of expertise and 400 associates, Empiria Group creates space for joy through elevated hospitality. Culture shaped by core values: finding joy, always elevating, exuding passion, leading with purpose. Hospitality is a craft, mindset, and journey of continuous growth.

Actively promote signature offerings, seasonal specials, and new menu items to enhance guest experience. Respond promptly to special requests for customized beverages, ensuring high satisfaction. Assist with setup, preparation, and breakdown of bar and café areas each shift.

Requirements

Minimum of two years of experience as a Barista or Bartender in a 5-star hotel or luxury hospitality environment
Strong knowledge of coffee preparation and cocktail service; relevant certifications an advantage
Excellent command of the English language; knowledge of additional languages an asset
Experience with MICROS or other POS systems preferred
Degree or diploma in Hospitality, Tourism, or a related field an asset
Genuine passion for delivering consistently exceptional guest service
Pleasant, professional, and customer-oriented personality with strong communication and interpersonal skills

Responsibilities

Prepare and serve high-quality coffee, espresso beverages, cocktails, and other drinks, ensuring consistency, accuracy, and exceptional presentation
Welcome guests warmly and engage professionally to understand preferences and provide personalized beverage recommendations
Present and describe beverage offerings and menu items in an engaging, knowledgeable, and confident manner
Maintain impeccable standards of cleanliness and organization in bar and café areas, including equipment and workstations
Handle cash transactions and process payments accurately through the hotel’s POS system
Monitor, restock, and manage bar and café inventory, ensuring adequate supply levels and proper storage
Collaborate with the hotel team to ensure smooth service flow and timely beverage delivery
Ensure full compliance with all health, safety, hygiene, and sanitation standards