Café Manager / Coffee Shop Manager

3d3 days ago

Madisons Fitness

Haywards Heath, GB · Full-time · £35,000 – £45,000

About this role

MINCKA is a coffee shop obsessed with world-class standards, serving some of the best coffee in the UK consistently. It's a social hub where people feel at home, fuelled by coffee and connection. We seek an exceptional General Manager with operational discipline, leadership drive, and commercial mindset to transform performance.

As General Manager, take full accountability for daily operation, financial performance, and culture. Drive efficiency, profitability, and consistent excellence. This role demands ownership of a high-performing hospitality business, far beyond running a rota or keeping the shop tidy.

Lead a team in a high-performance environment, inspiring accountability, results, and continuous improvement. Build lean, high-performing rotas balancing cost control with exceptional guest service. Maintain flawless standards in service, cleanliness, compliance, and guest experience.

Drive revenue growth through upselling, cross-selling, and internal marketing initiatives. Deliver ambitious profit targets and position MINCKA for a second location. Embrace a career-defining challenge in a performance-led environment where results are recognised.

Requirements

Proven management experience in hospitality (cafés, bars, restaurants, hotels, or clubs)
Commercial mindset with evidence of driving sales and improving profitability
Exceptional stock and labour management skills, with track record of reducing waste and increasing efficiency
Ability to lead and motivate a team through clear standards, accountability, and consistent coaching
Relentless attention to detail, discipline in execution, and pride in high performance

Responsibilities

Control costs, maximise revenue streams, and deliver ambitious profit targets
Implement elite systems to eliminate waste, track usage, and ensure complete accountability for stock management
Build lean, high-performing rotas that balance cost control with exceptional guest service
Lead upselling, cross-selling, and internal marketing initiatives to increase daily sales
Inspire team to embrace accountability, results, and continuous improvement
Maintain flawless standards in service, cleanliness, compliance, and guest experience

Benefits

£35,000 – £45,000 per annum depending on experience
Performance-led environment where results are recognised and rewarded
Autonomy and responsibility to treat the business as your own
Opportunity to lead a brand with ambition, high standards, and clear vision for growth
Career-defining challenge to push MINCKA ready for second location
Personal Training membership worth £5,000 at sister business Madisons Fitness