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Compass Group

Senior Cafe Manager

1w

Compass Group

Boston, US · Full-time · $70,000 – $85,000

About this role

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for prestigious museums, performing arts centers, and corporations. Amazon’s Boston Seaport campus operates a high-profile, full-service café and coffee program. We’re seeking a Senior Café Manager (AGM-level) to support daily operations across two units and deliver exceptional experiences for Amazon associates.

Oversee daily café, coffee bar, and catering operations while supporting the General Manager across both units. Maintain strong cost controls for labor, food, and operational expenses. Lead, train, schedule, and coach staff to ensure outstanding service and execution.

Ensure compliance with all safety, sanitation, and quality standards. Support culinary operations, menu execution, and product quality. Build strong relationships with Amazon staff and senior client partners while contributing to special events, promotions, and daily reporting.

Associates at Restaurant Associates are offered fantastic benefits including medical, dental, vision, retirement plans, and paid time off. Coordinate product movement between units and create signage for café, coffee bars, and catering. Join a voted Glassdoor Best Places to Work environment.

Requirements

  • Bachelor’s degree preferred; relevant experience accepted
  • 3–5 years of food service experience, including 2+ years in a management/AGM-level role
  • Strong leadership, training, and communication skills
  • Knowledge of food service operations, cash handling, and equipment
  • Proficiency in Microsoft Office
  • ServSafe certification preferred

Responsibilities

  • Oversee daily café, coffee bar, and catering operations and support the General Manager across both units
  • Maintain strong cost controls for labor, food, and operational expenses
  • Lead, train, schedule, and coach staff to ensure outstanding service and execution
  • Ensure compliance with all safety, sanitation, and quality standards
  • Support culinary operations, menu execution, and product quality
  • Create signage for café, coffee bars, and catering
  • Coordinate product movement between units and ensure timely organization and delivery
  • Build strong relationships with Amazon staff and senior client partners

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Commuter Benefits
  • Employee Assistance Program