Coffee Shop Manager - Food & Beverage

3d3 days ago

Tapestry

Austin, US · Full-time · $70,000 – $85,000

About this role

Coach is a global fashion house founded in New York in 1941, inspired by Creative Director Stuart Vevers and the inclusive spirit of its hometown. Part of the Tapestry portfolio, it commits to innovation, optimism, and inclusivity. The Coffee Shop Manager handles daily operations, staff management, inventory control, financial performance, and customer service standards.

Lead with presence by recruiting, training, and mentoring coffee shop staff to uphold standards and create a positive environment. Provide ongoing coaching, performance reviews, and identify improvements through store environment and business indicators. Foster teamwork, customer focus, and continuous improvement while building strong team relationships.

Drive results by monitoring daily, weekly, and monthly sales to meet revenue targets. Control expenses, manage budgets including labor and supplies, and track cash flow with accurate financial reports. Implement sales strategies and ensure efficient operations like opening, closing, cleaning, and light maintenance.

Promote store events, seasonal promotions, and new products to attract customers. Engage in local community events and partnerships to boost brand visibility and foot traffic. Contribute to Tapestry's commitment to equity, inclusion, and diversity as a steward of talent in a global house of brands.

Requirements

Proficiency in leadership presence and stewardship of talent
Experience recruiting, training, and mentoring staff in coffee shop settings
Ability to review business indicators and store environment for operational improvements
Skills in fostering teamwork and customer-focused culture
Expertise in monitoring sales performance and driving revenue targets
Knowledge of expense control, budgeting, and financial reporting in retail food operations
Competency in inventory control and efficient store operations

Responsibilities

Recruit, train and mentor coffee shop staff to maintain company standards and promote a positive environment
Provide ongoing coaching and development to ensure high performance and engagement, conduct regular performance reviews
Review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
Foster a culture of teamwork, customer focus, and continuous improvement for coffee shop
Work closely with shop team to develop strong working relationships to drive employee and customer experience
Promote store events, seasonal promotions or new products to attract customers
Monitor daily, weekly, and monthly sales to ensure the shop meets revenue targets
Control expenses and manage the store’s budget effectively, including labor and supply costs