Coffee Shop Manager

3d3 days ago

SpartanNash

West Fargo, US · Full-time · $48,000 – $65,000

About this role

At SpartanNash, this role leads day-to-day activities of the department operations in a retail store. Ensure associates are trained, the department is fully staffed, operating at company standards, and meeting all goals and key performance indicators. Join our 17,000-strong family contributing to People First culture and Operational Excellence.

Order and maintain inventory using control procedures to ensure product freshness and quality. Review and validate received orders for amount, quality, count, weight, and condition, storing products appropriately. Manage team tasks for stocking, production, accuracy, date-sensitive rotation, and handling spoiled or damaged products per guidelines.

Maintain familiarity with all products in the department and store, including advertised items, special prices, coupon deals, and sales rewards programs. Assure weekly and period Flight Plan is communicated and executed to company expectations. Follow policies using tools and software for scheduling according to forecasted guidelines.

Implement work schedules, labor control, overtime, and payroll expense management. Model Our Winning Recipe, core values, and competencies while handling department staffing, training, performance management, and career development. Develop and monitor department goals and forecasts, attending daily huddles and manager meetings.

Requirements

Experience leading retail department operations and associate teams
Knowledge of inventory control procedures for product freshness and quality
Proficiency in reviewing and validating orders for quality and condition
Ability to manage stocking, production, and rotation in food retail environment
Familiarity with retail products, promotions, and sales programs
Skills in scheduling, labor control, and payroll management using retail software
Competency in performance management and associate training
Understanding of retail forecasting and goal setting

Responsibilities

Order and maintain inventory utilizing inventory control procedures to ensure product freshness and quality
Review and validate received orders for amount, quality, count, weight, and condition, ensuring proper storage
Manage team completing stocking, production, and tasks for product quality, planning, accuracy, rotation, and handling spoiled products
Maintain familiarity with all products in the department and throughout the store
Know advertised items, special prices, coupon deals, and store sales and rewards programs
Assure weekly and period Flight Plan are communicated and executed to company expectations
Manage scheduling, work schedules, labor control, overtime, and payroll expense using required tools and software
Handle department management including staffing, training, performance management, and career development of associates