New Market Cafe Manager

1w1 week ago

Saxbys

Arlington, US · Full-time · $55,000 – $75,000

About this role

Saxbys is a hospitality company fueled by our rave-worthy menu, driven by its mission to Make Life Better, and dedicated to social impact. It operates 'For Students, By Students' cafes on college campuses via the Experiential Learning Platform. The New Market Cafe Manager will spearhead the launch of the first cafe at University of Texas Arlington opening fall 2026.

You'll lead from recruiting and training through team tenure, managing shadow shifts, in-classroom training, virtual check-ins, and ServSafe exams. Inspire teams to embrace hospitality standards, inclusivity, and culture. Be the driving force behind the flagship cafe as a beloved community hub.

Focus on team development by providing tools, completing tasks alongside the team, and ensuring a safe, equitable, inclusive environment. Coordinate with trainers for ongoing coaching and build a pipeline of certified leaders. Instill servant leadership in daily operations.

Drive community leadership through outreach initiatives, relationship building, and supporting social impact missions. Manage financials by analyzing weekly Three Pillars Reviews and monthly P&L statements. Help shape the next generation of leaders while building your career.

Requirements

Experience leading cafe teams in hospitality settings
Proven ability in recruiting, hiring, and training cafe staff
Knowledge of ServSafe training and certification processes
Skills in financial analysis including P&L statements
Background in community outreach for retail food operations
Demonstrated servant leadership and team motivation
Familiarity with high-volume cafe operations on campuses
Commitment to inclusivity and hospitality standards

Responsibilities

Plan and execute Grand Opening trainings for new cafes
Manage talent lifecycle through recruiting, hiring, training, developing, and coaching team members
Lead shadow shifts, in-classroom training, virtual check-ins, and administer ServSafe Training & Exams
Develop and lead community relationships to integrate the cafe into the community
Plan and execute community outreach initiatives to drive sales
Identify opportunities to meet sales goals and increase profitability
Analyze and manage Three Pillars Reviews weekly and Profit and Loss Statements monthly
Ensure a safe, equitable, and inclusive work environment for all team members