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Grand Central Bakery

Cafe Manager

1w

Grand Central Bakery

Portland, US · Full-time · $73,316 – $73,316

About this role

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves. A Certified B Corporation, the company uses business as a force for good with sustainability at its core. The Cafe Manager oversees all café operations at a single location to serve customers delicious, authentic food made from high quality local and sustainable ingredients.

The Cafe Manager is key to developing the people, process, and accountability that help cafés thrive. Responsibilities include recruiting, training, and development of café employees while maximizing sales and ensuring profitability. The role inspires and motivates team members to deliver exceptional products and outstanding customer service.

This position reports directly to the Area Café Manager or Retail Director. As a full-time exempt employee, the Cafe Manager typically works five days a week with offset scheduling alongside the Assistant Cafe Manager. Regularly scheduled weekends consist of two consecutive days off to provide appropriate coverage.

The Cafe Manager balances administrative duties with time on the floor as a high-functioning crew member. The role cultivates passion and knowledge about how products are sourced and prepared while holding the retail team accountable to sharing this with customers and coworkers.

Requirements

  • Communicativeness
  • High Standards
  • Leader Identification
  • Drive/Energy
  • Customer Orientation
  • Talent Development
  • Positive Impact
  • Composure and Problem Solving and Decision Making

Responsibilities

  • Lives the brand promise to be the best part of customers’ day by modeling mission, vision, and values daily
  • Recruits, trains, and develops café employees while maximizing sales and ensuring profitability
  • Inspires and motivates café team members to provide exceptional products and outstanding customer service
  • Sets the bar for helpful, knowledgeable, and friendly customer service and ensures adherence by all retail employees
  • Communicates the brand promise and develops skills and passion in staff to deliver on it
  • Balances administrative duties with scheduled time on the floor as a high-functioning crew member
  • Encourages, supports, and holds retail teams accountable to sharing knowledge and passion with customers

Benefits

  • Comprehensive benefits package